Festival Information

Conditions of Entry

The following conditions apply; when purchasing a ticket for the event and when entering the event.

1. All of the conditions of entry listed below must be read in conjunction with the conditions shown on the Ticket and the conditions of entry, signage and statements displayed at the venue. Failure to adhere to any conditions of entry may result in refusal of entry to the event and/or removal from the event.

2. This is an All Ages, licensed event. All children under 16 must be accompanied by a appropriate parent or guardian

NOTE TO PARENTS: It’s up to you to consider whether the event is appropriate for your child. If you would like to discuss this with someone from our office please get In touch with us.

3. All patrons entering the event must have a valid ticket

4. All persons over 18 attending the event must produce suitable photo identification and proof of age. No person will be admitted with an 18+ wristband to the event without the appropriate identification and proof of age. No ID, no 18+ entry, no exceptions.

5. Minors are not permitted to access licensed areas/bars on the event. Any minor caught attempting to gain illegal entry into these areas will be handed over to Police, or removed to a minors handling area for removal from the event.

6. Minors/adults who breach any condition of entry and/or break any laws at the event, hereby indemnify the venue and promoter for any loss, fine or penalty, whether or not the venue or promoter was negligent or otherwise.

7. The Venue and Promoter shall not be held liable for any loss, injury or damages sustained entering the venues or within the event whether caused by negligence of the promoter or venue or otherwise.

8. Bottles, cans, liquids, foods, weapons, lasers, fireworks, umbrellas, prams, chairs, other prohibited items, illicit drugs and alcohol are not permitted at the event. Prohibited items confiscated will not be returned and persons caught with illicit drugs and alcohol will be handed over to Police.

9. Small still cameras, including digital cameras are permitted at the event but no sound or video recorders will be allowed inside the event. This event may be filmed, it is a condition of entry that you agree that your image may be broadcast.

10. Ticketholders to the event may be refused entry or removed from the event for the following reasons;

  • The ticketholder fails to comply with the conditions of entry for the event and/or conducts an illegal activity at the event
  • The ticketholder fails to produce appropriate identification and/or proof of age to enter the 18+ sections of the event
  • The ticketholder refuses to have their clothes, bags, possessions and containers searched at entry
  • The ticketholder attempts to gain entry to the event with illicit substances
  • The ticketholder is affected by the consumption of alcohol and/or drugs
  • The ticketholder participates in any illegal activity and/or aggressive dancing, moshing, stage diving and acts of intimidation

11. The Venue has a zero tolerance to drugs. Any person caught with illicit drugs and substances will be handed to Police and you may face criminal charges.

12. Adult patrons attending the event who wish to consume alcohol will be wrist banded for access to licensed areas/bars. Anyone found to be supplying or purchasing alcohol for a minor will be evicted from the event and possibly face criminal charges.

13. You may be subject to a pat down and bag search on entry to the event.

14. We may, without prior written notice, invalidate any tickets that are reasonably believed to be in breach of these terms and conditions, no refund, replacement or compensation will be offered.

15. There are strictly NO PASSOUTS at all Rhythm and the Reef events.

16. Line-up is subject to change without notice and varies in each city. Refunds will not be given for tickets in any case.

17. No animals are permitted on site (apart from authorised guide/companion dogs).

18. Rhythm and the Reef will not take responsibility for cloaked items.

19. Any and all footage taken by patrons on camera, mobile phone or any recording device is subject to Copyright Laws. Rhythm and the Reef and its artists give no permission for filming, photographing or any recordings. Where used in any public medium without written authorisation from Rhythm and the Reef, Rhythm and the Reef may prosecute.

General Information

No bottles, cans, liquids, foods, weapons, lasers, fireworks, umbrellas, other prohibited items, illicit drugs and alcohol are permitted at the event. Prohibited items confiscated will not be returned and persons caught with illicit drugs and alcohol will be handed over to Police.

Small still cameras, including digital cameras are permitted at the event but no sound or video recorders will be allowed inside the event. This event may be filmed, it is a condition of entry that you agree that your image may be broadcast.

The Venue has a zero tolerance to drugs. Any person caught with illicit drugs and substances will be handed to Police and you may face criminal charges.

There are strictly NO PASSOUTS at all Rhythm and the Reef events.

Bags no larger than an A4 piece of paper are permitted into event grounds.

Smoking is ONLY permitted in marked designated smoking areas.

Thongs and casual dress permitted.

You don’t have to print out your ticket, you can have it on your phone with the brightness turned up.

Frequently Asked Questions

Do you do payment plans?

Yes! OZ​TIX offers this service for its events.

Do I need an email address to buy tickets?

For most events yes. We primarily use mobile or PDF print-at-home tickets that are sent to your email address. All tickets will be sold online via Oztix. There are no hardcopy tickets for sale.

Is there a cut-off for name changes?

Yes, 2 weeks prior to the event. All name changes to be done via OZTIX

My ticket never arrived so I couldn’t go to the event. Can I get a refund?
No. It’s your responsibility to resolve any ticket fulfilment issues with oztix prior to the event.
It’s the day of the event and I can’t find my tickets!

Proceed to the event and reach the gate staff. They should be able to identify you and provide you with tickets, but no promises. Please print and bring with you any correspondence that you may have regarding your purchase. Make sure to bring your ID (i.e. driver’s license, passport, proof of age card).

I bought tickets and received confirmation of payment (i.e. the funds were debited from my account) but no tickets were received.
Contact OZTIX Directly.
I am buying a ticket from an unauthorised outlet, can you validate it for me?
Please be advised that we are unable to verify the validity of any ticket not purchased through an authorised outlet. Tickets for most of our events may be cancelled at any time, including on the day or night of the event, for various reasons. As such, we cannot and do not guarantee the authenticity or validity of any ticket unless it has been purchased directly from an authorised source. We do not support or endorse the resale of tickets. Unfortunately, many patrons who have purchased tickets through unofficial channels or scalpers have arrived at our events only to discover their tickets were fake, invalid, or had been cancelled by the original purchaser. To avoid disappointment, we strongly recommend purchasing tickets only through authorised outlets such as Oztix or via our official website.
I need to change the name on one of my tickets. Is this possible?

Yes. Please contact OZTIX via the OZTIX website to make any modifications necessary!

Does sold out mean sold out?

We would NEVER say something was sold out and then put more tickets on sale. So if the website says sold out, it means sold out.

What if my photo was taken at an event and it isn’t online or on Facebook?

We can only put a limited number of images online for each event so we choose the ones that best convey the atmosphere, fun and excitement of Rhythm and The Reef events.

Where can I see photos from your events?

The best photos that our photographers take at our events can be seen on this website in the Gallery section or on the event’s Facebook page. If they are not on our website or Facebook page they may have been taken by an external media photographer e.g. Filmif

Are your events for All Ages?

Yes, unless otherwise stated. But please make sure you bring photo ID to all our events.

What is your Covid-19 vaccination policy?

Our vaccination policy follows the state or Federal regulations at the time of the event – please review and follow the Government guidelines.

How can I unsubscribe from the mailing list?

Click on the unsubscribe link on the bottom of the Rhythm & The Reef email you receive and you’ll be taken off the mailing list.